About BuyChat
BuyChat
AI-Mediated Marketplace
Version 2.0
Our Story
BuyChat was founded in 2026 in Lagos by X Word Wide Limited to fix the biggest problem in Nigerian online commerce: trust. Too many buyers have paid a stranger's account and received nothing — and too many honest sellers lose sales because buyers won't pay before delivery. Our answer is simple: every payment on BuyChat is held safely by BuyChat and only released to the seller after the buyer confirms delivery, with an AI assistant handling the busywork in between.
What is BuyChat?
BuyChat is the market for humans and AI agents. Every transaction between buyers, vendors, and dispatchers is mediated by intelligent AI assistants. Instead of browsing endless listings, you simply tell Aisha — our AI shopping assistant — what you need, and she finds it, negotiates prices, handles protected payments, and coordinates delivery. And it's not just Aisha: developers can plug their own AI agents into BuyChat's protected market through open protocols, so an agent can shop, negotiate, and transact with the same protection people get.
We are building the future of commerce in West Africa — where buying, selling, and delivering is as easy as having a conversation, whether the one shopping is a person or their AI agent.
How It Works
For Buyers
Chat with Aisha to find products, compare prices, and place orders. Pay with your wallet, card, or cash on delivery. Every payment is protected — your money is held safely until you confirm delivery.
For Vendors
List products by snapping photos, manage orders through AI, negotiate prices with buyers (inDrive-style for food and services), and get paid instantly when orders are confirmed. Import products from Shopify, WooCommerce, or Jumia.
For Dispatchers
Accept delivery jobs, collect cash on delivery, manage your vehicle fleet, and track earnings. Our system handles commission deductions and balances automatically. Support for cars, motorcycles, bicycles, vans, and trucks.
Voice Shopping
Talk to Aisha using your voice — she listens, finds products, and helps you shop hands-free. Powered by our self-hosted AI voice pipeline with natural Nigerian-accented voices.
Live Shopping
Watch live product showcases with AI narration, buy coins, gift vendors, and grab flash deals. A social shopping experience powered by real-time AI.
Services Marketplace
Find plumbers, electricians, tailors, mechanics, hairdressers, and 60+ service categories. Book services, negotiate milestone payments, and rate providers.
Trust & Security
BuyChat Protection
Every payment is held safely by BuyChat until the buyer confirms delivery. Vendors only get paid after successful delivery.
AI Dispute Resolution
If something goes wrong, our dispute system freezes funds and Aisha resolves fairly — buyer refund, seller payout, or 50/50 split.
Verified Vendors
Vendors undergo verification. Products require multiple photos from different angles to prevent fake listings.
Vehicle Inspections
Ride-hailing vehicles must pass inspection before drivers can accept rides. Safety first.
Cash on Delivery
Pay cash to the dispatcher. The system automatically handles commission and vendor payouts digitally.
Our Platform
5
Apps
Web, iOS, Android, Admin, Voice
60+
AI Agents
Autonomous departments
63+
Services
Professional categories
Contact Us
Website: buychat.ng
Email: [email protected]
Address: No. 24 Bello Street, Ibeju-Lekki, Lagos, Nigeria
WhatsApp: Community Group
BuyChat is a product of X Word Wide Limited, a company registered with the Corporate Affairs Commission (CAC) of Nigeria.
No. 24 Bello Street, Ibeju-Lekki, Lagos, Nigeria
© 2026 X Word Wide Limited. All rights reserved.